Terms of Service

Acceptance of Terms

By accessing and using the lucidvault.pro website and services provided by LucidVault.pro S.L. (Registration Number: B-94758693), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Description of Service

LucidVault.pro provides a cross-border online marketplace platform that enables businesses to trade across the European Union. Our services include marketplace hosting, payment processing, logistics coordination, and compliance management tools designed to facilitate international e-commerce transactions.

User Obligations

As a user of our platform, you agree to:

• Provide accurate and truthful information when registering and using our services
• Maintain the confidentiality of your account credentials
• Use the platform only for lawful business purposes
• Comply with all applicable laws and regulations in your jurisdiction
• Respect the rights of other users and third parties
• Not engage in fraudulent, abusive, or harmful activities
• Pay all fees and charges associated with your use of the platform

Account Registration and Security

To access certain features of our platform, you must register for an account. You are responsible for maintaining the security of your account and password. You agree to accept responsibility for all activities that occur under your account or password. You must notify us immediately upon becoming aware of any breach of security or unauthorised use of your account.

Payment Terms

Fees for our services are charged according to the pricing plan you select. Payment is due in advance on a monthly or annual basis as specified in your service agreement. All fees are non-refundable unless otherwise stated. We reserve the right to suspend or terminate services for non-payment of fees.

Intellectual Property

The content, organisation, graphics, design, compilation, magnetic translation, digital conversion and other matters related to lucidvault.pro are protected under applicable copyrights, trademarks and other proprietary rights. The copying, redistribution, use or publication by you of any such matters or any part of this site, except as allowed by Section 4 below, is strictly prohibited. You do not acquire ownership rights to any content, document or other materials viewed through the site.

Limitation of Liability

LucidVault.pro S.L. shall not be liable for any direct, indirect, incidental, special, consequential or punitive damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable. Our total liability to you for all claims arising from or relating to these terms or your use of our services shall not exceed the amount you paid us in the twelve months preceding the claim.

Data Protection and Privacy

We are committed to protecting your privacy and personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Our collection, use, and processing of personal data is governed by our Privacy Policy, which is incorporated into these terms by reference.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from or relating to these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of the Netherlands. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Service Availability

While we strive to maintain high availability, we do not guarantee that our services will be available at all times. We may suspend or restrict access to our services for maintenance, updates, or other operational reasons. We will provide reasonable notice of planned maintenance when possible.

Termination

Either party may terminate this agreement at any time with thirty (30) days written notice. We may terminate your access immediately if you breach these terms or engage in conduct that we determine is harmful to our platform or other users. Upon termination, you must cease all use of our services, and we may delete your account and data in accordance with our data retention policies.

Modifications to Terms

We reserve the right to modify these terms at any time. We will notify you of material changes by posting the updated terms on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the modified terms.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Severability

If any provision of these terms is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be affected or impaired thereby, and such provision shall be deemed modified to the minimum extent necessary to make such provision consistent with applicable law.

Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices published by us on lucidvault.pro, shall constitute the entire agreement between you and LucidVault.pro S.L. concerning the use of our services.